Technology
Tom Pisani
Director of Technology Operations
homesupport@branfordschools.org
Technology support by the numbers
The Branford Public Schools Technology Department supports thousands of technology needs across the district each year. Our team has managed more than 19,000 help desk requests while maintaining a 98.5 percent ticket closure rate. These numbers reflect our commitment to responsive service, problem resolution, and keeping the technology our students and staff depend on operating every day.
What We Do
The Technology Department supports the devices, systems, and digital services used by students and staff each day, along with the technology infrastructure that operates behind the scenes throughout Branford Public Schools.
Our work includes setting up, maintaining, troubleshooting, and replacing district-provided devices, as well as supporting software and instructional applications. We manage the district network, wireless access, internet connectivity, user accounts, identity systems, and access controls. We also support classroom displays, audiovisual equipment, phones, paging systems, websites, digital signage, video conferencing, and other communication platforms.
In addition, the department coordinates technology projects, works with vendors, protects district systems and information through cybersecurity practices, and plans long-term technology investments that support teaching, learning, communication, safety, and district operations.